The Proximity team that maintains the management software for The Space recently updated the iOS app. It’s really buggy at the moment. I wrote to them and they said they’re working on it. In the meantime, you will probably have trouble with keys showing up correctly.
The website is working correctly, so you may want to switch to that method for a bit (which is how Android users get in).
Here’s the quickest way to step through that:
1. Visit https://thespaceonmain.org in your mobile web browser.
2. Click Login at the top (goes to https://space.onmain.app).
3. Login using your credentials.
4. Click your profile picture in the upper right corner.
5. Click Keys.
6. Click Front Door.
Here is a quick walkthrough video:
I apologize for any inconvenience this causes and will keep you posted on updates from their team.
Please let me know if you have any questions or need help stepping through this.